Real-life examples demonstrate our ability to handle complex and high-risk customs clearance tasks.
An experienced watch collector needed to securely transport a new batch of limited edition watches from Switzerland to a private showroom in Shanghai.
The total value of the goods is extremely high, and the documentation requirements are strict, making it easy to become a key target for customs inspection, and any delay or loss of goods will result in huge losses.
The High Value Cargo Task Force is activated to complete the examination of all certificates of origin and invoices in advance; professional anti-vibration and anti-tampering security boxes are used and GPS monitoring is provided throughout the entire process; and customs clearance experts are assigned to follow up on the entire process at the ports.
Results and Value:
Customs clearance was completed 2 days earlier than expected, avoiding potential risks of at least a million dollars for the customer. The customer praised, "Your professionalism has given me peace of mind".
A Seoul-based buying team regularly sends large quantities of multi-brand cosmetics and skincare products to mainland China.
The package contains dozens of different brands and hundreds of SKUs with different compositions, which are easily detained by the Customs or required to be split due to mixing problem. Customers have suffered heavy losses due to repeated return shipments.
Provide overseas warehouse handling service, our professional team will categorize all the goods, take photos, create detailed list, and pack them according to the latest customs policy for compliance. Generate accurate declaration documents for each parcel.
Results and Value:
The first cooperation realized 100% customs clearance rate, the customer's logistics time efficiency increased by 50%, and the consolidated cost decreased by 20%.
Customer Background:
A research organization in China purchased a second-hand optical analyzer from Germany.
Challenges and Difficulties:
The process of importing second-hand instruments is complicated, and it is necessary to apply for inspection, provide detailed technical parameters, and the requirements for packaging and transportation are very high, which cannot be undertaken by ordinary logistics companies.
Our solutions:
We guide and assist our customers in the preparation of all necessary technical documentation and import authorizations. In Germany, we coordinated with a professional packaging company to vacuum and reinforce the instruments in wooden boxes. Temperature controlled shipping is used to ensure that the instruments are not damaged during transportation.
Results and Value:
Successfully completed the entire process from document preparation to in-country delivery within 4 weeks, with the instrument in perfect condition, helping the client's research project to run smoothly.
Customer Background:
A leading Australian health food e-commerce company, hoping to expand into the Chinese market, plans its first large-scale shipment.
Challenges and Difficulties:
The Chinese market has stringent inspection standards and registration requirements for imported healthcare products. Products must comply with local quality standards and labeling specifications, or they may be subject to return shipment or fines.
Our solutions:
We set up a dedicated team to assist customers in product registration and develop compliant labels for each product; provide professional preparation of declaration documents to ensure that all information is complete; optimize logistics routes and select efficient customs clearance channels.
Results and Value:
Successfully assisted the customer's first shipment to clear customs smoothly, realizing the customs clearance efficiency of 90% and laying a good foundation for its opening up of the Chinese market, the customer said, "Your professionalism has allowed us to successfully enter a brand new market."
Customer Background:
A Hong Kong-based buying team needed to urgently ship a large quantity of multi-brand cosmetic products to Mainland China.
Challenges and Difficulties:
The complexity of the items is such that the risk of self-declaration is extremely high, and it is easy to be detained by the Customs, which will affect the delivery time.
Our solutions:
Provide professional cargo sorting, repacking and pre-declaration services, and utilize our green channel for centralized customs clearance to ensure an efficient process.
Results and Value:
All cargoes were safely delivered within 72 hours, with zero deduction and zero damage, which significantly improved the cash flow rate of the customer, who was very satisfied.
Customer Background:
A European collector prepares to ship an 18th century antique vase to China for a specialized exhibition.
Challenges and Difficulties:
Worry about damage during transportation and tax problems caused by high customs valuation.
Our solutions:
We provide a full range of temperature-controlled and shock-proof transportation services, and invite authoritative forensic organizations to issue value certificates to assist customers in making legal declarations and reducing potential risks.
Results and Value:
Successfully ensuring the safe delivery of the artwork and avoiding high taxes, the client appreciated our professional service and felt very relieved.
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